How to best solve a double account issue?

Ever since the last update by Quicken, I have been plagued with 2 different accounts for my primary checking account, both with different balances. Also, since my last reconciliation (11/29/21) I have not been able to download transactions from my bank account. In order to get things on an even keel I am considering deleting both of those accounts and creating a new checking account, beginning with the first day of 2020. Please let me know if anyone think this is a good idea!

Best Answer

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    Answer ✓
    Hello @Paul Butler,

    Thank you for choosing to bring your questions to the Quicken Community!

    If you don't have an attachment or need for the existing accounts, then yes the easiest solution is to simply delete them and add the account again. Don't forget to save a backup first, in case you change your mind for some reason.

    Hope this helps!




    Quicken Alyssa

Answers

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    Answer ✓
    Hello @Paul Butler,

    Thank you for choosing to bring your questions to the Quicken Community!

    If you don't have an attachment or need for the existing accounts, then yes the easiest solution is to simply delete them and add the account again. Don't forget to save a backup first, in case you change your mind for some reason.

    Hope this helps!




    Quicken Alyssa

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