I keep getting error message OL-220-A when trying to do a 1-step update.

I keep getting error message OL-220-A when trying to do a 1-step update.

Answers

  • pcdingle
    pcdingle Member
    You state the issue is resolved but not for me. I still can't do a 1step update for my Fidelity account.
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    edited January 10
    Hello @pcdingle

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, are you using a VPN? Is this occurring in one account or multiple? What connection method are you using? 

    To check the connection method being used select Tools > Account List >Edit account details >Online Services

    Please elaborate so that we may provide the proper guidance. 

    -Quicken Paloma
  • pcdingle
    pcdingle Member
    I get error messages when updating Quicken data. OL-220-A for Fidelity and OL-301-A when updating Bank of America. But here is the strange thing: my wife and I have separate Fidelity account registrations that have one common investment account in both, but only her's updates and I get that OL-220-A error. This tells me that there is a possible problem with my Fidelity account.
  • pcdingle
    pcdingle Member
    Not using a VPN. This error occurs for all my Fidelity accounts. Using Direct Connect method.
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