I keep getting error message OL-220-A when trying to do a 1-step update.

pcdingle

I keep getting error message OL-220-A when trying to do a 1-step update.

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services

pcdingle

You state the issue is resolved but not for me. I still can't do a 1step update for my Fidelity account.

Quicken Paloma

Hello @pcdingle, 

Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, are you using a VPN? Is this occurring in one account or multiple? What connection method are you using? 

To check the connection method being used select Tools > Account List >Edit account details >Online Services. 

Please elaborate so that we may provide the proper guidance. 

-Quicken Paloma

pcdingle

I get error messages when updating Quicken data. OL-220-A for Fidelity and OL-301-A when updating Bank of America. But here is the strange thing: my wife and I have separate Fidelity account registrations that have one common investment account in both, but only her's updates and I get that OL-220-A error. This tells me that there is a possible problem with my Fidelity account.

pcdingle

Not using a VPN. This error occurs for all my Fidelity accounts. Using Direct Connect method.