Discovered reconciled transactions deleted by automatic update this past week. How to fix???????

I have lost no less than six months of reconciled data as a direct result of a Quicken update installed 1-7-2022. Has anyone seen this? What is the solution to this? Have the developers reacted and responded to the lack of quality control in this update?

Answers

  • splasher
    splasher SuperUser ✭✭✭✭
    Are you sure they were deleted and not filtered from display due to a filter at the top of the register?
    Click the Reset button at the top of the register.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • No!
    No! Member
    Nothing is filtered. I checked the transactions, the data was literally deleted.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Assuming that the software update installed correctly, restore your Quicken data file from a Manual or Automatic Backup taken prior to the problem first occurring, if necessary going back to older backups until you find a file that does not exhibit these symptoms.
    https://www.quicken.com/support/how-backup-or-restore-your-quicken-data