Account Details, Online Services, Deactivate

Aesculus
Quicken Windows Subscription Member
When I try to deactivate the online setup for an existing account, there isn't a Deactivate button to click on the Online Services screen. I sure don't want to delete the account. Is there another way to deactivate the current connection method?
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Answers
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Hi @Aesculus,
You posted under "Windows" so I assume you are using the Windows version. To deactivate an account (with respect to online services, including downloads) you should:
1) Open the account in Quicken;
2) Click on the "Gear" icon in the upper right;
3) Select "Edit Account Details";
4) Select the "Online Services" tab:
5) Click on the "Deactivate" button > then click "Yes"
This should start the process that deactivates the account and returns it to "manual" status. Let me know if you have any followups.
Frankx
Quicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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