Auto Reconcile Not Working

Eliot Greenberg

I've been using Quicken for years. I have my bank accounts and credit card accounts set up for One Step Update and reconcile to online balance. Over the last two weeks auto reconcile is not updating the online balances stating there are "no uncleared items to reconcile." The transactions download just fine and when accepted are entered into the register as cleared but will not reconcile with "reconcile to online balance" turned on.

Windows 10 10.0.19043
Quicken 21.1.37.67

Chris_QPW

Lately there have been numerous reports that Express Web Connect isn't picking up the Online Balances correctly.  I suggest you use Help -> Report a Problem.

Eliot Greenberg

Thanks for the response. Submitting this issue via Help -> Report a Problem was the first thing I did. I never got a response back which is why I posted here.

Chris_QPW

They don't response to the Help -> Report a Problem, but it does get submitted to the developers to evaluate.  The more people that report the problem, the more likely it will be worked on.

You can also contact Quicken Support and see if they can escalate the problem, which might be tied to a given financial institution.
Contact Quicken Support