Why are November transactions from the bank not downloading even though December did?

deb12756
deb12756 Member ✭✭
edited February 2022 in Download, Add/Update Accounts (Windows)
I created a download from the bank covering November and December. Only the December transactions downloaded into Quicken. I tried creating a new download with just November and still no transactions were created in Quicken.

What could be causing this issue?

PS The bank is People's United Bank

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    If I'm understanding correctly, you're initiating this download at your bank's website ... and it refuses to include transactions for November.
    This sounds, to me, like a bank problem and not a Q problem.  Contact your bank for assistance.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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