Can't download M&T transactions
tlux63
Quicken Windows Other Member
I am no longer able to download transactions from my M&T account to Quicken. The Capital One transactions download without a problem. It seems to be a password issue.
After attempting to update, I get a screen that says One Step Update Settings. The M&T Bank Direct Connect box is checked as is the Capital One box. Next to the M&T Bank Direct Connect is the word "Password" and a box. Both the word Password and the box are in light gray. Regardless of whether or not I enter the online account password into the gray box, I get to the same screen. It says Please Enter Your Passwords. Under that it says "To continue, enter the password for the following institutions" Under that, it says "M&T Bank Direct Connect". When I click the "M&T Bank Direct Connect" it turns blue. The only option at that point is to click OK. When I do that, it bounces me back to the One Step Update Settings screen. I could use some help.
After attempting to update, I get a screen that says One Step Update Settings. The M&T Bank Direct Connect box is checked as is the Capital One box. Next to the M&T Bank Direct Connect is the word "Password" and a box. Both the word Password and the box are in light gray. Regardless of whether or not I enter the online account password into the gray box, I get to the same screen. It says Please Enter Your Passwords. Under that it says "To continue, enter the password for the following institutions" Under that, it says "M&T Bank Direct Connect". When I click the "M&T Bank Direct Connect" it turns blue. The only option at that point is to click OK. When I do that, it bounces me back to the One Step Update Settings screen. I could use some help.
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Comments
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There seems to be a couple of different "M&T Bank" entities, and I don't know why. Which one of these were you connected to previously? Have you tried the 'M&T Bank Corporation" entity to see if that works?00788 00788 00788 M&T Bank Corporation https://www.mtb.com/personal/Pages/Index.aspx 1-800-790-9130 https://onlinebanking.mtb.com/ ACTIVE INVESTMENT&WEB-CONNECT INVESTMENT&EXP-WEB-CONNECT NOT_QBP NA14770 14770 14770 M&T Bank Direct Connect https://www.mtb.com 1-800-790-9130 NA ACTIVE BANKING,CREDIT,ACCOUNTINFO,PAYMENT&DIRECT NOT_QBP NA
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