Capital One Downloads - CC901s

wynnyrd

Why is this issue taking so long to fix? Can't download transactions all of 2022. Is this a Quicken or Cap One issue?
https://community.quicken.com/discussion/comment/20236720#Comment_20236720

Quicken Paloma

Hello Everyone, 

Thank you for reaching out to the Quicken Community. We apologize you are experiencing this persisting issue. Our teams are working diligently towards a solution. Your patience is appreciated while this issue is being worked on. 

To receive updates or more information as it becomes available please bookmark the alert post linked below. 

https://community.quicken.com/discussion/7900427/ongoing-2-8-22-capital-one-cc-901-501-502-or-prompt-to-re-authorize-accounts

Thank you!

-Quicken Paloma

neeed help

having same issue

Wondering

I'm having same issue. Capital One says I am authorized but Quicken says I'm not.

Quicken Paloma

Hello Everyone, 

Thank you for reaching out to the Quicken Community. We apologize you are experiencing this persisting issue. Our teams are working diligently towards a solution. Your patience is appreciated while this issue is being worked on. 

To receive updates or more information as it becomes available please bookmark the alert post linked below. 

https://community.quicken.com/discussion/7900427/ongoing-2-8-22-capital-one-cc-901-501-502-or-prompt-to-re-authorize-accounts

Thank you!

-Quicken Paloma

BlazerBob

Deactivate/activate works but only creates NEW account. It does not link to EXISTING account. "Working diligently after over 3 months without a solution must be tiring Paloma!

rejester

The deactivate/activate does not work. The problem is still unresolved with downloading any Capital One transactions. This has not worked for a month and now Quicken is useless to me.

wynnyrd

You have to deactivate. Then do Add Account and Link it to your existing local Quicken account. Do NOT use "Cap One 360" during the institution selection use "Capital One Bank - New" Supposedly this whole issue is a Cap One 360 type accounts problem.

PeterVanVeen

I had the same issue and wynnrd's solution fixed it! Thank you.

Larae

I don't understand. Is this error fixed or not? I still cannot download Capital One transactions for 2022.

wynnyrd

Can't believe in the other thread they still say this is not fixed. Going on 2 months! Use my workaround above.