Multiple Capital One credit card accounts

shamrock_94
shamrock_94 Member ✭✭
My wife and I both have separate Capital One CC accounts. I have added my CC account to Quicken, when attempting to add hers via "Add account" quicken tries to re-authorize all my accounts based on my login. Can two Capital One CC accounts w/ unique logins be added to quicken?

Comments

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    Hello @shamrock_94,

    Thank you for coming to the Community with your questions and concerns, though I apologize that you are experiencing this.

    Yes, you should be able to add Capital One accounts with multiple sets of credentials. We can test this by opening a new data file and attempting to add accounts with both credentials there to see if you get the same or different results.

    To do this go to File>New Quicken File>New Quicken File> Ok>Type in "test">Save>Next>Add Accounts. then add the accounts with both usernames and let us know if you still have the same problem.

    Thank you!




    Quicken Alyssa
     
  • beaucoup
    beaucoup Member
    I just ran into this same problem. The solution is to quit and restart Quicken after adding the first account so that it clears the first account credentials from memory.
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