Quicken never displays the Wells Fargo Window for Code delivery method

System
System Member admin
This discussion was created from comments split from: wells fargo not downloading.

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  • Hotmail Address
    Hotmail Address Member ✭✭
    I have a similar problem with a different cause. Clicking "Fix It" brings up a request for ID, password and Security Code. However, Quicken never displays the Wells Fargo Window for Code delivery method (Work phone, mobile phone, email) so I am stuck. If I log in at wellsfargo and request a code, the Quicken Login won't work with that code.
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Hotmail Address

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, what connection method are you using (Express Web Connect or Direct Connect)? Also, are you getting any error messages or codes? Lastly, could you provide a screenshot so that we may take a further look? 

    For instructions on attaching a screenshot please click here. Please note that you may need to drag the image file into the response box. 

    Please elaborate so that we may provide further assistance. 

    -Quicken Paloma
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