I have not been able to download transacitons from my credit union since they changed the login.

IrvingK
IrvingK Member ✭✭
I downloaded transactions from Maine Savings FCU until they changed the login format so I no longer have to confirm my identity, usually with a text code. I have changed my password and re-entered my userid.

Answers

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    Hello @IrvingK,

    Thank you for coming to the community with your questions and concerns, though I apologize you are experiencing this.

    How long ago did this change happen? Was this a change made to your personal bank profile, or was it a change made for all customers?




    Quicken Alyssa

  • IrvingK
    IrvingK Member ✭✭
    Alyssa, I believe it was a change made for all customers. The login process changed.
  • Quicken Jade
    Quicken Jade Moderator mod
    Hello @IrvingK, I see that Maine Savings FCU has 2 different login instances to set up download, can you tell me which one you are on? You can check this by going to Tools > Account List > Edit on specified account > then check what it says in the Financial Institution field. Does it say Maine Savings FCU or just Maine Savings? Also, what happens when you try to download, do you get an error code? Thank you!
    - Quicken Jade
  • IrvingK
    IrvingK Member ✭✭
    Jade, thank you for your response. I looked and it is Maine Savings FCU, the web address is www.mainesaving.com
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    IrvingK said:
    Jade, thank you for your response. I looked and it is Maine Savings FCU, the web address is www.mainesaving.com
    As mentioned, there are 2 Quicken entries avail -
    and they look like the same place, except for some different attributes.
    It almost looks like the FCU entry wants to go to some kind of "authentication" location.
    68627    68627    68627    Maine Savings    https://www.mainesavings.com/    2078626500   
    https://my.mainesavings.com/Registration    ACTIVE        
    BANKING&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT 
    24036    24036    24036    Maine Savings FCU    http://www.mainesavings.com    1-207-862-6500
    https://my.mainesavings.com/Authentication    ACTIVE
    BANKING,ACCOUNTINFO&EXP-WEB-CONNECT 


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