How do I update my quicken Accounts from my bank?

john4nss

One time, about a month ago Express Connect downloaded some of my transactions, but I cannot get it to replicate.

Quicken Alyssa

Hello @john4nss,

Thank you for coming to the Community with your question!

Please go to Tools>One Step Update>Update Now.

Do let us know if this is what you were looking for!

Thank you!




Quicken Alyssa

john4nss

> Alyssa, thanks but no help I still wind up with a message at the top that the latest update was 12/29/2021 by express direct connect. And the update had not been preformed.
>
> Over to you

Quicken Paloma

Hello @john4nss, 

Thank you for your response. Could you please re/deactivate the affected account(s). Before starting the process please ensure you have made a backup of your current file. 

For instructions on de/reactivating your account(s) please visit the link below. 

https://www.quicken.com/support/deactivate-and-reactivate-online-banking-services-quicken-account

When you have a moment attempt the steps from the Help Article and let us know how it goes! 

-Quicken Paloma

Ps56k2

A couple of basic Q&A -

What version ..... Help --> About Quicken

What bank ?

and .. no such animal - latest update was 12/29/2021 by express direct connect.

NotACPA

And, "express direct connect" is a nonsense phrase.

The possible download options are:

• Direct Connect
• Web Connect
• Express Web Connect
• It MIGHT also say "Yes (Improve Connection)' if you're using EWC but Direct Connect is available.
  

You can look in the "Transactions Download" column of TOOLS, Account List (see the value adjacent to the account name) to see how this account is connected to the bank.