Customer Support hung up on me

I called because my bank wasn't downloading transactions. The agent wanted me to share my computer. I thought it would be quicker than that so I stated I would call back when I had time. He stated they knew of the issue and needed to look. I asked, tell me where to look and I will see. He stated he needed to log in so he could look. I again asked, if you know what the issue was, tell me and I can look. He repeated, I repeated. He hung up. TERRIBLE customer "support"

Comments

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    Where did you obtain the number for support? Those tactics sound very much like a scammer and the google search for Quicken support is full of scammers. You should only obtain support from known actual support numbers.
    user since '92 | Quicken Windows Premier - Subscription | Windows 11 Pro version 21H2
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