Customer Support hung up on me

jrsenger

I called because my bank wasn't downloading transactions. The agent wanted me to share my computer. I thought it would be quicker than that so I stated I would call back when I had time. He stated they knew of the issue and needed to look. I asked, tell me where to look and I will see. He stated he needed to log in so he could look. I again asked, if you know what the issue was, tell me and I can look. He repeated, I repeated. He hung up. TERRIBLE customer "support"

GeoffG

Where did you obtain the number for support? Those tactics sound very much like a scammer and the google search for Quicken support is full of scammers. You should only obtain support from known actual support numbers.