Customer Support hung up on me

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jrsenger
jrsenger Member ✭
edited February 2022 in Download, Add/Update Accounts (Windows)
I called because my bank wasn't downloading transactions. The agent wanted me to share my computer. I thought it would be quicker than that so I stated I would call back when I had time. He stated they knew of the issue and needed to look. I asked, tell me where to look and I will see. He stated he needed to log in so he could look. I again asked, if you know what the issue was, tell me and I can look. He repeated, I repeated. He hung up. TERRIBLE customer "support"
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  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
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    Where did you obtain the number for support? Those tactics sound very much like a scammer and the google search for Quicken support is full of scammers. You should only obtain support from known actual support numbers.
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