Chase, Citi, and Capital One Issues

When updating the balances from these 3 accounts, I am disappointed to say that One Step Update is erroring out for the above banks nd the error is the following - " Your financial institution's website has a new page or pop-up window that needs your response." This has been happening for the past 4 days and no resolution seems to be forthcoming from the quicken team. Any insight if there is a workaround to this error. Frustration with the software is running high and am hoping the quicken engineering team has prioritized the resolution of this issue to reduce customer frustration.


  • splasher
    splasher SuperUser ✭✭✭✭✭
    Since you don't state so, have you gone to the financial institution's website?

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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