After the update the rental tab disappeared - how do I get it back?

hsumners

I just renewed and completed an update - the rental tab was missing. I looked under view, it's in classic, and tabs - rental property isn't listed. My membership is the Home & Business which includes rentals. I have tried manually uninstalling and then installing the latest version with no luck. When the version 1st pops up I see the rental tab for a split second then it's gone. What do I do? I use Quicken deluxe primary for the rental aspect

UKR

hsumners said:

I just renewed and completed an update - the rental tab was missing. I looked under view, it's in classic, and tabs - rental property isn't listed. My membership is the Home & Business which includes rentals. I have tried manually uninstalling and then installing the latest version with no luck. When the version 1st pops up I see the rental tab for a split second then it's gone. What do I do? I use Quicken deluxe primary for the rental aspect

Now you got me all confused. Which subscription did you renew (which Quicken ID): Deluxe or Home&Business?

Do you have more than one Quicken ID and, if so, which of these did you use inside of Quicken?
The Deluxe edition does not have the H&B,Rental functions.
In Quicken, you must logon with the Quicken ID which shows H&B as the subscription feature.

hsumners

I have the home & business (i called it deluxe by mistake since it's the most expensive) I only have one quicken ID

UKR

Please try this:

• Go to Edit / Preferences / Quicken ID & Cloud Accounts
• Click the "Sign in as a different user" link on the right side.
• Sign out, then sign back in to your Quicken account using your existing Quicken ID.

When done click on Help / About Quicken. Does the popup display show the HB&R feature level?

hsumners

Thanks for the info. I went back and uninstalled and reinstalled, then signed out and back in and that seems to have worked