Connectivity issues with Truist [Edited]

Piney Woods
Piney Woods Member ✭
edited March 2022 in Download, Add/Update Accounts (Windows)
Unable to reconcile checking account since transition from SunTrust to Truist.
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Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    If the Online Balance Quicken obtains from the financial institution is unreliable, I suggest you reconcile using a statement obtained from the financial institution: open the register, press Ctrl + Shift + E, select the Online Services tab, uncheck Reconcile using online balance, select OK, and press Ctrl + R
  • Bione
    Bione Member ✭✭
    I assume you deactivated all of your accounts and added them back. They should link back up. FYI, I had no transactions downloading from Truist since the end of January and had to do that again today.
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