Download error OL-297-A for Bank 0f America and one other but not Charles & Citi
bobbywaj
Member ✭✭
Since September I have been getting OL-297-A errors on BofA & one other company but not Charles & Citi. If I download again they will eventually download but it may take between 4 and 20 tries before it downloads them both.
I have contacted Quicken support but to no avail.
I have used Quicken for many years and never had this issue.
I have reset the download connections to all banks in Quicken.
If I download without BofA and the other company it works great, so it’s not the first company in the list that is the problem.
If I try BofA and the other it will eventually work after 4->20 tries.
I have reset both my modem and router and insured that they are both up-to-date.
My Windows OS is up-to-date.
I have reset its network connection.
I have checked to ensure that all TSL setting are enabled.
I turned off VPN.
None of this has worked.
Help
I have contacted Quicken support but to no avail.
I have used Quicken for many years and never had this issue.
I have reset the download connections to all banks in Quicken.
If I download without BofA and the other company it works great, so it’s not the first company in the list that is the problem.
If I try BofA and the other it will eventually work after 4->20 tries.
I have reset both my modem and router and insured that they are both up-to-date.
My Windows OS is up-to-date.
I have reset its network connection.
I have checked to ensure that all TSL setting are enabled.
I turned off VPN.
None of this has worked.
Help
0
Comments
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If you haven't already, you may want to review: https://www.quicken.com/support/error-when-using-online-services-ol-297
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Problem solved - I needed to change the configuration on my router to enable IPv6 to auto detection.1
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