Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
Getting an error message since Suntrust transitioned to Truist
Fishmom
Quicken is unable to complete your request [OL-221-A]
At the bottom of the message is says OL-221-B
Find more posts tagged with
Accepted answers
All comments
Boatnmaniac
If you have not already done so, you might want to read the recently posted Alert:
NEW 2/23/22 Truist Bank - Missing Direct Connect Option
.
OL-221-A/-B are Direct Connect error codes so perhaps this Alert is applicable to you.
Also, these error codes can sometimes occur when a VPN is being used. If you have a VPN turned on you might want to try disabling it and then trying to connect to Truist.
Fishmom
Thank you. I'll read the Alert.
Boatnmaniac
Quicken has announced that the Truist Direct Connect issue has been resolved and is now capable of DC Billpay. Be sure to select
Truist Online Banking
when setting up the account in Quicken.:
https://community.quicken.com/discussion/7909138/resolved-3-16-22-truist-bank-missing-direct-connect-option#latest
.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of