How do I down grade from Premier to Deluxe?

gwpotter

I am a Deluxe user (Mac version) and interested in trying some of the Premier features. If I decide these are not worth the added cost, how do I downgrade back to Deluxe?

Jon

I don't know if it's possible to get a refund on a portion of a Premier subscription. A few years ago when I tried out Premier I just waited until the year was almost up & then bought another year of Deluxe & that did the trick. A couple things to note (at least , this is how it worked 3 or 4 years ago for me):

If you have any time left on a Premiere subscription and you add a year of Deluxe, you immediately get downgraded to Deluxe - you don't lose any time on your subscription but the remaining Premiere time you had is converted to Deluxe. 

Downgrading to Deluxe does not unsubscribe you from the Bill Pay service; you'll need to call in & cancel that separately, otherwise you'll start getting billed for it.

Jon

I don't know if it's possible to get a refund on a portion of a Premier subscription. A few years ago when I tried out Premier I just waited until the year was almost up & then bought another year of Deluxe & that did the trick. A couple things to note (at least , this is how it worked 3 or 4 years ago for me):

If you have any time left on a Premiere subscription and you add a year of Deluxe, you immediately get downgraded to Deluxe - you don't lose any time on your subscription but the remaining Premiere time you had is converted to Deluxe. 

Downgrading to Deluxe does not unsubscribe you from the Bill Pay service; you'll need to call in & cancel that separately, otherwise you'll start getting billed for it.

gwpotter

jon thanks a lot -- it actually is the Bill Payment feature that is driving me to consider Premium. Right now it would be break even to use Bill Payment instead of writing checks and buying stamps. Since my rate of check writing has decreased pretty continuously over the last 20 years, probably not with messing with.

Greg_the_Geek

I would suggest checking to see if your bank supports Bill Pay.

gwpotter

Rick you are amazing. You have solved multiple problems and answered dozens of questions over the years. Thank you very much!