No recent backups available (Q Mac)

CharPatton

Hi:

Tryin' to backup. Prefs show this:

But only files from December are listed (and I use every day).

System is:

And Quicken version is:

What am I doing wrong? How do I get the last 5 backups saved automatically?

Many thanks!

jacobs

@CharPatton Your first image, of the Finder window of the backups, isn't wide enough to show any meaningful information (e.g. we can't see the full filename nor date of the files). Your image of the Quicken Preferences window shows you are set to have automatic backups, but not where. What RickO is suggesting above is that the current setting for where the backups are stored may be different than the folder you are looking in. 

Another way to test this: in Quicken, do File > Save a Backup. This should create a backup in the Backups folder, but not in the Automatic Backups sub-folder. If you don't see a new backup there, that tells you Quicken is backing up to some different location than where you're looking.

I'd also suggest, when this is resolved, that you consider increasing the number of backups you're telling Quicken to save. You say you use Quicken every day, but you're only telling it to retain the most recent 5 sessions, so you have 5 days (or fewer, if you launch and quit Quicken more than once some days) of backups. Users often discover a problem which goes back more than just a few days. Since disk space is plentiful and Quicken backups generally aren't huge, I'd suggest increasing the Preference setting to a much larger number. (I have mine set to save the last 50 backups, which I figure is enough to cover at least a month of work.)