One Step download not working
Since February 22, 2022, I have not been able to get many of my accounts to update. Some of my accounts are updating when using One Step Update. Others are not. Citibank, Chase, US Bank, BofA and others are not receiving any new transactions. The update seems to initiate, but no accounts that use the new access are receiving any transactions. I get no error messages or any feedback. The only thing that shows on the OneStep Summary is "Services Updated: quotes and investment headlines updated." No other information appears. Transactions from AmEx and T Rowe Price are being received using the direct connect through One Step. What is going on? It's like the information is not being processed by your servers. This is becoming very inconvenient. Please fix this as soon as possible.
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