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Version r39.21

Ken267

Quicken updated my installation to Version R39.21, build: 27.1.39.21.
This created a major problem in my checking account. The account list on the right panel of the FIRST PAGE screen showed the correct balance but, when I performed an "ACCOUNT BALANCES" report, the report showed a different total amount than was listed in the FIRST PAGE screen (over $2,000 more)

I tried restoring several different backups, but all had the same problem. So I uninstalled and reinstalled. (The reinstall is Version R38.30) then restored my backup, and now everything works like it should!!!

Has anyone else had an issue like this?
I'm not sure I'll be allowing another quicken update anytime soon.

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Comments

Jim_Harman

It sounds like you encountered this problem
https://community.quicken.com/discussion/7909601/r39-17-r39-21-paycheck-corruption-edited

Have you been using the Paycheck Wizard?

When you reinstalled R38.30 [corrected], were you able to use your latest data file, which you had accessed with R39.21, or did you have to use an earlier backup?