Spectrum biller's web site is not accessible

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Greg_the_Geek
Greg_the_Geek SuperUser ✭✭✭✭✭
edited March 2022 in Paying Bills, Online Billers & Reminders (Windows)
For the last week, my Spectrum online biller has failed with a "The biller's web site is not accessible." error message. I have tried deleting and readding the biller without success. I'm using Quicken HBR R38.30 on Windows 11. All other billers work fine.


Quicken Subscription HBRP - Windows 10

Answers

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    Spectrum's website used to include cable, telephone and internet services.  Over the past month Spectrum Mobile services started to be integrated with it.  There have been some URL changes that they've tried to make fairly transparent to customers by automatically redirecting.  Maybe this has been affected by this merging but it's not so transparent?

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

  • Jim Johnson
    Jim Johnson Member ✭
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    I've had the same problem with Spectrum. It now does not give a "not accessible" error but it fails to find the current bill, even though the bill is available on the Spectrum.net website.
  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    That's strange. I was able to download the current bill this morning. At times, I've had to unlink the biller from the reminder or delete the biller all together and recreate it.
    Quicken Subscription HBRP - Windows 10
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