Why does the Quicken update alwas fail with the same error message?

Eric Johnson

Why does the Quicken update always, always fail? I get an error message that reads:

The process cannot access the file 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w3428\base\RPMMigration\MigrationTool.exe' because it is being used by another process.

This leads me to believe that Quicken is not the quality product it used to be. This has been going on now for months and several versions. The programming staff deserves to be fired for this continued poor performance. Or, Quicken should stop charging for the annual updates that are so error ridden.

UKR

I'm suspecting your Antivirus software is interfering with the Quicken installation.
See one of many other discussions on this subject matter here: https://community.quicken.com/discussion/comment/20235407#Comment_20235407

Eric Johnson

Ill try to remember that the next time I try to update. I can turn-off the A/V for that short period and isolate my machine form the internet. Thanks.

UKR

Did that solve your problem?
If it did, a call to your A/V vendor might be in order.

Eric Johnson

Not certain. I d/l the patch and went from there. It may be a couple months before there an update for me to try your idea.