Quicken won't run or install with the latest update on Window 11

x89
x89 Member ✭✭
Quicken install fails on Win 11 when processing the latest update.

Comments

  • x89
    x89 Member ✭✭
    Runs fine on Windows 10
  • x89
    x89 Member ✭✭
    Can't get it to work on win 11
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    You haven't stated what fails.  As in error messages and such.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • BK
    BK Member ✭✭✭✭
    Please elaborate on the exact issue or error so that someone can help you.  I have been running Quicken on Win11 since approx 9 months ago without an issue, and so have many others.  Win11 is no different than Win10 when it comes to running programs - in case you are interested: https://docs.microsoft.com/en-us/windows/compatibility/windows-11/
    That being said, I have run into Win10>Win11 upgrade issues couple of times.  But that has nothing to do with Quicken, rather Microsoft upgrade process.  My workaround in those two cases were to reinstall Win11 from scratch.
    - QWin Deluxe user since 2010, US subscription on Win11
    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    x89 said:
    Quicken install fails on Win 11 when processing the latest update.
    Hi @x89 ,


    See this Faq:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

    Are you using the Anti-Virus that came with Windows 11?
    thecreator - User of Quicken Subscription R40.21  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19044.1706                   
                       Windows 10 Pro 64-Bit Build 19044-1706 Lost Windows 11.
                      also  Windows 10 Pro 64-Bit Build 19044.1645
    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • x89
    x89 Member ✭✭
    Using Windows Defender and the released version of windows 11 Pro
  • x89
    x89 Member ✭✭
    No current Windows data file involved. Quicken simply crashes on on Start.
  • x89
    x89 Member ✭✭
    Indeed task manager reports Quicken as a background process not an active app.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    x89 said:
    Indeed task manager reports Quicken as a background process not an active app.
    That doesn't sound like Quicken crashed, it sounds like Quicken has opened on a display that isn't visible.
    Do you see the Quicken icon in the task bar?
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • msartwell
    msartwell Member ✭✭
    I have R38.30 that works fine on Win11 build 22000.588 (latest). However the R39.23 update hangs on xmllite64.dll and will not go any further.
  • x89
    x89 Member ✭✭
    All I have quicken R39.23 running now on Win 11 R 22000.556
    Here are the steps:

    Go into Windows Defender Virus and Threat Protection.
    Go into Ransom Ware Protection
    Turn on Controlled Folder Access
    Click on allow an app through controlled folder access
    Add qw.exe to the list from C:\Program Files (x86)\Quicken
    And as Jerry used to say Bob's your uncle!
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    msartwell said:
    I have R38.30 that works fine on Win11 build 22000.588 (latest). However the R39.23 update hangs on xmllite64.dll and will not go any further.
    Your problem seems completely different from the one posted in this thread.  You should start your own question by selecting New Post from the upper right of this page, and give as much details as you can.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    x89 said:
    All I have quicken R39.23 running now on Win 11 R 22000.556
    Here are the steps:

    Go into Windows Defender Virus and Threat Protection.
    Go into Ransom Ware Protection
    Turn on Controlled Folder Access
    Click on allow an app through controlled folder access
    Add qw.exe to the list from C:\Program Files (x86)\Quicken
    And as Jerry used to say Bob's your uncle!
    I'm glad that you found the solution to your problem.  I keep forgetting to warn people about the Controlled Folder Access.  Quicken's default place for the Quicken data file is in Documents\Quicken, which means that Quicken does have to be on the exception list if this is turned on.

    Personally, I use OneDrive to backup my data files including my Documents folder and Quicken and "cloud folders" don't get along (it is recommended that you don't store your data file in such a folder).  So, I have my data files in a C:\Quicken folder.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • x89
    x89 Member ✭✭
    At the time of the blockage of qw.exe controlled folder was NOT turned on. Defender itself was blocking dlls in Quicken. By turning on Controlled Folder access I was able to control Defender's behavior.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Interesting.  That is the first I have ever heard of Defender blocking Quicken's program files.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
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