Online Account Closed but still shows up in Bills, Income & Transfers

RaptorFan

I've paid off car finance accounts (Acura Financial Services) years ago, but they still show up in my Bills, Income & Transfers window. (see attached snipit). They show closed on the Acura web site and I've deleted the accounts in the Quicken Account list but they will not go away. How do I get rid of them?

RaptorFan

I am using Q-Windows, and have found the solution. I went to the Bills,Income & Transfer page, clicked on the settings "wheel", and then chose "Manage Online Billers". There I was able to delete the closed accounts.

Thanks for the suggestions.

Frankx

Hi @RaptorFan,

I can't tell for sure, but you may be a Mac user posting in a Windows category (I want to mention that because of the differences between Q-Windows and Q-Mac).  In Q-Windows terminology, I believe that you still have a "bill reminder" active in your Quicken file that needs to be deleted.  To do that (in Windows) you would go to the bill reminder and click down arrow on the "Edit" button and then select "Delete this instance and all future instances" - which would fix this problem.

Hope this helps.

Frankx

UKR

Please try this (or something similar if you're using Q Mac):
In the Bills, Income & Transfers view click the gear icon, select Manage Online Billers
Locate the two Acura bills.
Next to each of these bills should be a button: "Edit Password" "▾"
Click the little black triangle and then select "Remove" in the popup.

RaptorFan

I am using Q-Windows, and have found the solution. I went to the Bills,Income & Transfer page, clicked on the settings "wheel", and then chose "Manage Online Billers". There I was able to delete the closed accounts.

Thanks for the suggestions.