Why do some of my billers show zero due even though i've updated to have a static amount?

leggo
leggo Member ✭✭
I have several billers that although I've set up static payment amounts always revert back to zero due in the next month. I go to "Edit" then "Edit this and all future instances", enter the amount, have estimate amount set to "off" and the change only stays for that month and reverts back to zero for subsequent months. Thank you.

Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited March 23
    When you connect a reminder to an online bill, it takes over the amount and date fields.  It ignores the estimate settings.

    EDIT:  And note when I used Online Bills years ago, I noted that for some biller's that when the bill wasn't yet available it would set the amount to zero.
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  • leggo
    leggo Member ✭✭
    ok, thank you why then do the "zero" balance bills then disappear from my listing for the subsequent due date? I have recurring bills that continue even those revert back to zero....??? I have used Quicken Premier for years as well for Windows.....thank you for your reply
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    All I can say is that when I used it, some of the billers would go to zero after that bill was paid and before the next one was posted.  But this didn't happen for all of them.  I have to assume it has something to do with the way the bills are presented on the biller's website and how the third-party online bill system "scrapes" them off of that website.
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    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
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