Connection to US Bank Continually Not Working Unless I reboot PC

courtneyw

Error message OL 297 A - if I close quicken and reboot pc it then works. But who wants to do this every day...... My connection to Vanguard does work rregardless.

Quicken Anja

Hello @Courtney,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

courtneyw

I can't get banking transactions without rebooting pc which is very inconvenient. Seems strange it's taken this long to fix given impact to your clients. No ETA? That's lame.

NotACPA

In PFM-Direct Connect, US Bank has primary responsibility for the download.  So it's USB's responsibility to fix it, which is why Q has no ETA.

BTW, I'm a USB customer, using PFM-Direct Connect also, and have had no problems on any of my 4 accounts with them.

courtneyw

Thanks