Citibank accounts not downloading

M Wax
M Wax Member ✭✭✭
edited May 2022 in Download, Add/Update Accounts (Mac)
Multiple attempts. Cannot add accounts after resetting. Getting CC-502 error.

Comments

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited April 2022
    There are several other CITI CC-502 errors being reported - I would suggest following those threads.

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    M Wax said:
    Multiple attempts. Cannot add accounts after resetting. Getting CC-502 error.
    Hello @M Wax, 

    I am sorry to hear that you are being affected by this error message. Thank you for seeking to discuss this with the Quicken Community.

    Currently, there is an Open Alert regarding Citibank and account connection issues that may be relevant to your current situation. You can view the thread linked here for additional details and updates.

    I hope that is helpful.

    Thanks,

    Quicken Jared 
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