DELETE ALL FROM PLACEHOLDER ENTRIES SCREEN DOES NOTHING

My financial institution created a new brokerage account for me and when I downloaded transactions for the first time, wound up with 34 placeholder entries. Before noting they were there I transferred all my securities from the old account. Now I'm on the placeholder entries page and when I click DELETE ALL, I get a warning box, I reply OK, then nothing happens. See the attachment for screen shots.

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    edited April 18
    You need to resolve each placeholder before you can delete them.  Merely deleting them will result in them being re-created.
    IF, perhaps, several are for the same security, you can create a single transaction to resolve multiple placeholders at once.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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