During the update process I get an error about a file in use when it is actually not there. ??

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James Hazel
James Hazel Member ✭✭
edited May 2022 in Installing and Updating (Windows)
I always get this message: The process cannot access the file 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w4096\base\RPMMigration\MigrationTool.exe' because it is being used by another process.
The file is not and never has been there. Last year (and updates since) The answer was to just download and reinstall the entire program. Which I have been doing. When might this problem be fixed?

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  • Sherlock
    Sherlock Member ✭✭✭✭
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    The file is there temporarily during the update process.  What is likely happening is your antivirus program is interfering with Quicken's update process.  I suggest you disable the real-time protection when you attempt to update the Quicken program.  If the update process has already failed, a clean uninstall, install, and update is recommended: https://www.quicken.com/support/using-qcleanui-uninstall-quicken
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