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Transactions for USAA Credit Card have stopped downloading

Rjcresto

I have been a Quicken user for 5+ years. My credit card with USAA stopped downloading on 4/11. The transactions are not pending. I have deactivated and reactivated the account. I have verified that "automatically download to registers" is unchecked. I have even revoked privileges with USAA and started over.

Can anyone help? This is really frustrating.

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Accepted answers

Andrew B

I'm seeing the same thing. Supposedly they are working on it.

Perhaps: https://community.quicken.com/discussion/7911201/ongoing-4-15-22-usaa-federal-savings-bank-cc-502-fdp-102#latest

All comments

Andrew B

I'm seeing the same thing. Supposedly they are working on it.

Perhaps: https://community.quicken.com/discussion/7911201/ongoing-4-15-22-usaa-federal-savings-bank-cc-502-fdp-102#latest

JLThomp

Gladd to see USAA issue being talked about, also experiencing no Updates from USAA , have reset account and retried.... following......

KMJU

Same issue. Spent an hour on the phone with USAA tech support; deactivated and reactivated to no avail. TechRep said it's a known issue.

Same thing happened about a year ago and the only solution was to add a new account. Hope I don't have to do this yet again.

Don Richmond

Just checked, at 10pm PDT and got all outstanding transactions on my CC downloaded. Working again!!

Rjcresto

Thanks for letting me know Don. Mine worked this morning!

JGowdy3

I have had this same issue since 4/9. Turning off "direct connect" and using my internet logon credentials does get the charges to come over, however, each time now requires 2 step authentication. My plan is to wait until an update in Quicken comes and then go back and try the direct connection. Hopefully it will eventually get sorted.

KMJU

The problem apparently has been solved. Everything auto-updated this morning for the first time since 4/10. Downloaded transactions appear to be complete and accurate.

Don Richmond

New problems downloading any checking or cc info at USAA into Quicken. Tried a reset, and unable to associate what Quicken sees as my accounts at USAA with my present USAA accounts in Quicken. Anyone else having problems again?

Quicken Jared

Don Richmond said:

New problems downloading any checking or cc info at USAA into Quicken. Tried a reset, and unable to associate what Quicken sees as my accounts at USAA with my present USAA accounts in Quicken. Anyone else having problems again?

Hello @Don Richmond,

I am sorry these issues with account downloads are affecting your accounts. Thank you for reaching out about this on the Quicken Community.

Note that the Open Alert regarding USAA and connectivity issues is still active at this time. I will link the thread where any updates will be made available here for your convenience as well as for those viewing our current discussion.

I hope this is helpful.

Thank you,

Quicken Jared

kenfran115

Had same lack of downloading transactions as of 4/9/22. That has been fixed after a week or so, but have data errors in CC files. Cant even connect to USAA Server for about a week now, to try fewthings.
Very annoying and long tenure problem. Regards, KT