Securities Comparison Mismatch

For many months now, I've been getting the "mismatch" message for a few bond and T-note transactions. When I check the actual positions in Schwab and Quicken, they are correct. But the reconcile shares function continues to return an error message. At this point, 4 securities are affected, 2 of them new and 2 almost 6 months old, so it's not a timing issue.
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  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suspect the CUSIP IDs for the Quicken securities have been mismatched.  I suggest you uncheck Matched with online security on the Edit Security Details window of the mismatched securities.

    The CUSIP ID is provided by the financial institution when we download transactions. The CUSIP ID is assigned to a Quicken security when we match an online security to a Quicken security.   Quicken should prompt to match an online security to a Quicken security when the financial institution provides a security with a CUSIP ID that has not been assigned to a Quicken security.  If a Quicken security has been mismatched, we may uncheck Matched with online security on the Edit Security Details window and the Quicken security will become available to be matched to an online security when Quicken next encounters an unmatched online security.