Quicken has screwed up my file!
I have always (for about 20 years) entered my banking information manually and reconciled manually. Today, I reconciled my Quicken account to my most recent bank statement (which closed yesterday). The account reconciled perfectly, with one outstanding payment for $205. Then, I changed the account to activate automatic downloads of banking information in the future. I had no problem doing it. When it showed me 90 days of transactions to accept, I deleted them without accepting any of them since they were already manually entered and reconciled. Suddenly, my account balance increased by $1356.37! There was no explanation of the increase. I looked back four months, and all transactions matched my bank statements. I called customer service, and their only suggestion was to restore from a backup file, which means I would lose a lot of information and have to redo it all. The only thing I can think of is that Quicken changed the beginning balance of the account (which goes back to 2005). All transactions in the account show Reconciled except for the one outstanding payment, so there are no obvious additional entries. I looked at the Reconciliation tool, and it no longer has correct dates or balances in it. Thanks a lot, Quicken.
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