App not updating with same accounts as desk top windows account
Hello, after I backup my Quicken desktop app (Windows) I always go to Mobile & Web -> Cloud Sync. My mobile app does not have the some of the same accounts as the desktop and the app has some of the same account names with a zero (0) balance. I then went to ‘Go to Mobile & Web’, logged in and did another Sync. I still have incorrect data. Please let me know if I a missing a step to get my mobile app updated.