arnielist said: I have several accounts that will no longer update with One Step Update. Moreover, the only way to stop the process is to use task manager and kill the quicken process. Version: R39.23 OS: Windows 10 Home Banking Institutions Affected: Capital One, Citibank, Schwab Connection Method: Express Web Connect Mitigation Attempts: 1. I have tried deactivating and reactivating accounts 2. I ran the data file validation process 3. I have reviewed the community forums where this issue has been reported many times but was unable to find a resolution Please advise on how to proceed.
arnielist said: Hi Jared, Here is an update. 1. I copied the QDF file to a new PC with a fresh copy of quicken and one step update froze (so it was not the install of quicken) 2. I used an old QDF file that I had saved and one step update worked This clearly points to a problem in the QDF file itself which I was unable to fix by simply deactivating and activating accounts. If there is any way to diagnose this further that would be appreciated. Meanwhile, I spent a few hours correcting transactions in my accounts so I am now back to having a somewhat usable version but I know that the balances are incorrect and reconciliation will be close to impossible. As such, fixing the old QDF file is still preferred. This is quite frustrating!
arnielist said: Hi Jared, I did try this originally but I tried again following your instructions. Note: When I run validate, a subdirectory is created named validate that contains another copy of my QDF file. Since your instructions did not indicate to use the file in that directory, I am assuming the QDF I opened is replaced during the validate process. I followed your instructions step by step. Subsequent to running validate and super validate the issue still persists. Please advise.
