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R40.21 Need to Update Message AFTER updating

Ed V

I'm getting the following update message after updating to the latest release.

Please investigate.

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Accepted answers

Quicken Anja

Hello All,

Thank you for taking the time to visit the Community to report this, though we apologize that you are experiencing this.

I was able to replicate this and have received the same messages upon installing the latest update. These messages are old and are being displayed in error. Please ignore and disregard them. Since I was able to replicate this internally, I have forwarded this to the proper channels to have this further investigated.

Our teams have confirmed that they are looking into this and this will be resolved shortly.

Thank you!

All comments

Jeff107

Right after updating to the latest version I received the following pop-up windows. The 2/27/22 date makes no sense and since I'm on a subscription plan I'm not sure how I can't have the latest version? It has also come up more than once.

Is this for real? The FAQ takes me to some "download the Mondo Patch"

Thoughts

PS: Version: R40.21 Build: 27.1.40.21

Screen Shot 2022-04-28 at 8.13.25 AM.png

Screen Shot 2022-04-28 at 8.14.07 AM.png

dwintjen

Same here. The latest (R40.21) update was this morning and this message started appearing. Strange the latest version on the download page (linked from the warning message) is R40.13.

Bob.

Problem. OSU showed new version. I downloaded. IMMEDIATELY got this:

Image: https://us.v-cdn.net/6031128/uploads/editor/nx/adt4nio3rm3r.jpg

I keep getting it. Obviously, have the latest version and 2/27/22 long gone. What is going on?????

Bob.

Got that popup MULTIPLE times per session for the first two or three sessions after the update to 40.21. They have now stopped.

Checking for updates shows 40.21 as being the most current.

I have been in touch with the developers and they are aware of what I have seen. Will post if I learn more.

Quicken Anja

CocoaPuff

I am receiving the same message after Quicken Windows Premier auto-updated to R40.21 today (April 28, 2022). (Build 27.1.40.21). O/S Windows 11 Enterprise.

Marvin Gardens

Today, 4/28/2022 I applied the latest update -- R.40.21 Build 27.1.40.21. And now when I run a OSU I get a popup that I have to apply a critical update dated 2/27/22.

How do I shut this off?

Gsec I

I'm also getting that same message after updating to R.40.21 Build 27.1.40.21
Is there a separate update that needs to be installed?

retird

Quicken Mondo Patch web page does not show a R40.21 Patch...... both my computers show update available. Reading here that there are issues with this update (new normal)...... will wait any install...

NotACPA

I never installed R40.13 because of issues reported here. Waiting to let others try R40.21.

MSStateDawg

After installing 40.21 this morning and restarting Quicken I received the message below. I may be mistaken but this message should not have appeared given I'm on the latest version. The message misleads the customer into thinking there is some other update they haven't applied. Please fix. Thanks.

Image: https://us.v-cdn.net/6031128/uploads/editor/cc/zl7q3uecdn40.png

miklk

Sad that I reported that DIRECTLY to the programmer when they sent me a test build for another problem. I hate that those old bugs keep re-appearing.

Anyway, they are fixing it even though the message should not show up again.

unknown

This content has been removed.

mrzookie

@Quicken Anja

I see that Quicken has now designated R40.21 as the latest production release. Since the release number has not been changed, does that mean the problem discussed in this thread has not been fixed?

NineOneOne

This also affects versions that is not subscription based. I'm using Q2017 for Mac v4.8.6 (Build 48.20336.100). And keep getting the popup for many weeks now. I always ignored it because I thought it's a click bait and this is how Quicken wants non-subscription users to update to the subscription based model by tricking them into downloading a new version. Since I never used (and never needed) online access, I always just ignored this message, after all my non-subscription based version will not receive any updates any more. This is why I found it "suspicious".