My Ameircan Express Accoun won't update.

Question

I contacted American Express and followed their instructions, which amounted to adding the account, although it is already there.

Still won't update.

Sherlock · Answer

Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab

Quicken Jared · Answer

Hello @Hownow,

I am sorry to hear about this issue with account updates. Thank you for choosing to discuss this matter with us here on the Quicken Community.

Currently, there is an Open Alert regarding American Express and connectivity issues that is related to the problems you are describing. You can follow the discussion linked here for additional details and any available updates.

I hope that is helpful.

Thank you,

Quicken Jared