Update 6.7.0 will not open existing file

CRJUSA
CRJUSA Quicken Mac Subscription Member
in File Conversion and Backup (Mac)
I just updated to version 6.7.0. Quicken will not open the file. It goes through the update database process and says it cannot open the file. I've tried opening by locating the file and get same response. I've restarted the computer, same response. I need to get into the file.

Answers

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    It's possible something in your file got damaged in the upgrade. Try creating a new file, and then select "Restore from backup" from the File menu. Choose a recent backup from a day or two ago.
  • CRJUSA
    CRJUSA Quicken Mac Subscription Member
    Thank you! This worked.
  • BootsAndBear
    BootsAndBear Quicken Mac Subscription Member
    I had the same issue. Tried to restore from the PRE-UPDATE backup and it failed again. I had to grab the previous version from the trash. That still worked. Just don't know when/if I can upgrade.
  • Ben Smith
    Ben Smith Quicken Mac Subscription Member
    Are there any updates on this topic? I'm stuck on version 6.6.2 and have attempted the upgrade to 6.7.0 at least 3 times, each time my save file cannot be opened. I'm in the same boat - I'm not sure when I will be able to upgrade my Quicken now.
  • CRJUSA
    CRJUSA Quicken Mac Subscription Member
    See the response above from April 29. This worked for me and it’s working. Good luck

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