Net worth report account balances do not match register balances?

WHG

What's the problem and fix?

Jim_Harman

Is this the built in report accessed from Reports > Net Worth & Balances?

Is the Account Balances report also affected?

If so, please review this discussion
https://community.quicken.com/discussion/7912649/paycheck-corruption-problem#latest

to see if it applies to you.

If that is not your problem, please post back with more details.

WHG

Yes, using the built in reports in Net Worth & Balances. Both reports are affected. I have two checking accounts where the net worth/account balance reports do not match the register balances. All other accounts are fine. Both checking accounts are reconciled and online balances match current balances. Noticed problem April 15. Currently running R40.21. Both checking accounts use paycheck function. How can I tell if one or more are corrupted? Will it be enough to delete the paycheck entries and re-enter using a manually split transaction? Thanks for the insights and help.

Jim_Harman

If you follow the instructions in the discussion I linked, that will determine for sure if you are experiencing the paycheck corruption issue.

You can try to repair the affected paychecks, which may go back for several years. Or you can restore a backup as described in the linked discussion. Here it is again:
https://community.quicken.com/discussion/7912649/paycheck-corruption-problem