Charges and Payments are reversed

System
System Member admin
edited June 2022 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Credit card charges and payment show up correctly but charges are reducing the balance.

Comments

  • rokbottom47
    rokbottom47 Unconfirmed, Member ✭
    I'm having the same type of issue. Charges and payments are reversed or scrambled, my automatic credit card payment shows up as both Payment and Charge, so is neutral. One step Update wants to download old information that has already been downloaded.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited May 2022
    Please provide the version of Quicken being used: select Help > About Quicken
    Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab
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