Charges and Payments are reversed

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This discussion was created from comments split from: Credit card charges and payment show up correctly but charges are reducing the balance.
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I'm having the same type of issue. Charges and payments are reversed or scrambled, my automatic credit card payment shows up as both Payment and Charge, so is neutral. One step Update wants to download old information that has already been downloaded.0
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Please provide the version of Quicken being used: select Help > About QuickenPlease provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab1
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