Prompts me to send online payments that no longer exist

Question

V R40.21 Build 27.1.40.21

I had online payments to send.  Sent them and according to WF they were received and in their que for payment.  However, Quicken continued to asks they be sent.  So I deleted the payments on the register (and will re-add them manually).  Quicken still asks they be sent, even though they do not show in the "to be sent" register.  I have Super Validated the file.  Any ideas on how to eliminate the "you have online bill payments to send".   Thank you,

Sherlock · Answer

This is a long standing issue.  To clear the flag, you may need to recreate the account register.  I suggest you create a copy of the Quicken file (select File > Copy or Backup file and choose Create a copy or template).  Note: All the online services will be disconnected in the copy.  In the copy, I suggest you create a new offline account register, move the transactions from the original register, reset any reminders and memorized payees, and delete the original register before activating the online services.