Slow transition between accounts screen snaps in and out

xcracer
xcracer Member ✭✭
See this closed link for a description.

https://community.quicken.com/discussion/7912466/slow-transition-between-accounts-screen-snaps-in-and-out-of-focus

I still have this problem. It starts after a transaction download when I have two or more accounts with pending transactions. The last update, R40.21 - 21.1.40.21 did not correct it, in fact it seems worse.

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    edited May 11
    xcracer said:
    See this closed link for a description.

    https://community.quicken.com/discussion/7912466/slow-transition-between-accounts-screen-snaps-in-and-out-of-focus

    I still have this problem. It starts after a transaction download when I have two or more accounts with pending transactions. The last update, R40.21 - 21.1.40.21 did not correct it, in fact it seems worse.
    Hello @xracer

    I am sorry to hear about these issues with slow performance and screen resolution after transaction downloads. Thank you for looking to the Quicken Community for assistance.

    First, open a new data file by going to File > New Quicken File... in the upper menu at the top of the screen. Next, select New Quicken File and click OK. Choose a file location and then click Save. Select Don't use mobile & web. In this new 'test' data file, try to add your non-Charles Schwab affiliated accounts through the Add Account button located in the upper left-hand corner of the screen, denoted by the '+' symbol. I am curious to hear whether or not these issues persist in the 'test' data file.

    I look forward to your response, should you have the chance to check back in with us. 

    Thank you,

    Quicken Jared