R40.21 Bills & Income screen messed up

swcampos

The Bills & Income screen is always overlaid with whatever is in the Bills tab. When I switch to Income & Transfers tab the Bills screen remains on top. I was able to finally get to the Income & Transfers item because I had a future item that I was able to click on. Once I clicked on the future income reminder I was then able to access the portions of the screen that was hidden by the Bills screen.

Quicken Jared

swcampos said:

The Bills & Income screen is always overlaid with whatever is in the Bills tab. When I switch to Income & Transfers tab the Bills screen remains on top. I was able to finally get to the Income & Transfers item because I had a future item that I was able to click on. Once I clicked on the future income reminder I was then able to access the portions of the screen that was hidden by the Bills screen.

Hello @swcampos, 

I am sorry to hear about this unusual issue with the user interface in the Bills & Income tab. Thank you for bringing this problem before the Quicken Community.

Have you noticed similar issues in other programs? Also, when did this issue begin? If you can, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Next, create a new, 'test' data file by going to the same menu and selecting New Quicken File... Select New Quicken File in the following screen and click OK. Choose a file location on your computer and then click Save. Select Don't use mobile or web in the screen that appears afterward. 

I am curious whether or not you notice this behavior in the new data file. You can add non-Charles Schwab affiliated accounts once you have opened the test file by going to the Add Account button in the upper left-hand side of the screen, and you may add bills by clicking the Add a new bill button in the center of the screen in the Bills & Income tab.

I am eager to hear any response you may be able to provide. 

Thank you,

Quicken Jared