PayPal Online Setup seems to have been hacked, how do I rest and delete

Dave Richardson

PayPal Online Setup seems to have been hacked, how do I rest and delete
It was changed to "ZZZ-PayPal Old" with a Url of www.lappyapp.com,
I know is a scam and want it remove from Quicken.
What can I do?

Sherlock

Dave Richardson said:

@Sherlock I am unable to clear the financial institution.

I suggest you create a new off line checking register, move the transactions from the original register to the new register, reset any impacted memorized payees and reminders, delete the original register, and proceed with the Tools > Add Account..., etc.

Sherlock

Paypal has decided to switch from EWC to EWC+.  I suggest you deactivate the Online Services of all of the accounts associated with ZZZ-Paypal OLD and clear the financial name on the General tab.  After you have you deactivated the Online Services of all of the accounts associated with ZZZ-Paypal OLD  and clear the financial name on the General tab, select Tools > Add Account..., Paypal, and Next.  After you have authenticated, Quicken should provide the list of the accounts it obtained and allow you to link them to the appropriate existing registers. 

Note:  Quicken may initially import duplicate transactions which may be deleted.

Dave Richardson

OK, so how do you "clear the financial name on the General tab"?

Sherlock

Dave Richardson said:

OK, so how do you "clear the financial name on the General tab"?

After you have deactivated the Online Services associated with the register, you should be able to clear the financial institution's name on the General tab.  To deactivate the Online Services associated with the account register: open the register, press Ctrl + Shift + E, select the Online Services tab, and select Deactivate

Dave Richardson

@Sherlock I am unable to clear the financial institution.

NotACPA

That's because you didn't deactivate the account from downloads first.

Dave Richardson

@NotACPA so how do I deactivate it?

Sherlock

Dave Richardson said:

@Sherlock I am unable to clear the financial institution.

I suggest you create a new off line checking register, move the transactions from the original register to the new register, reset any impacted memorized payees and reminders, delete the original register, and proceed with the Tools > Add Account..., etc.

Dave Richardson

That worked