How can I remove a bank account to replace with a fresh download from the bank?

mbrandle

Somewhere along the way, my local file has gotten out of sync with my bank's. As far back as I could go (a month and a half), all transactions I have on my local file have cleared, yet my online balance is higher than quicken is showing.

I have reconciled my balance on every download until this one (the first in about a month), and all transactions are present online and locally. I should easily be able to balance this account but cannot find the error.

I have tried Quicken's reconcile and repair functions (no errors found), but I still show several hundred dollars less than my bank. I cannot find duplicate transactions in my ledger.

I would like to delete my file and start with a fresh download of the same account, but I do not want to have to re-enter all my reminders. Is this possible? If so, how?

Quicken Starter Edition, Windows, yearly subscription up to date.

splasher

Did Quicken change the Opening Balance of the account for some reason?  Check in a backup from before this happened to compare the amount.

If it did, I suggest putting the amount in the memo field of the transaction for future reference and change the amount accordingly.

You will be warned about changing a reconciled transaction, but you can ignore that in this case.