How do I delete a scheduled transaction from mobile app?

mlittle
mlittle Quicken Mac Subscription Member ✭✭
edited July 2022 in Errors and Troubleshooting (Mobile)
I have past due and future scheduled transactions showing up in my mobile app that were deleted from the desktop register. I've tried "Delete this and future instances" in the mobile app, but nothing happens. I tried signing out and back in and the balance is correct for a moment but then reverts back to balances thousands over what is on the desktop and what is actual.
Tagged:

Best Answer

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Try to reset Sync to Cloud to create fresh copy of your desktop data on your mobile device

    • Log out of your mobile app, then do this on your desktop / laptop:
    • Go to Edit / Preferences / Mobile and Web
    • Click the "Reset your cloud data" link and follow the instructions until it is complete.
    • Now log back into your mobile app

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Try to reset Sync to Cloud to create fresh copy of your desktop data on your mobile device

    • Log out of your mobile app, then do this on your desktop / laptop:
    • Go to Edit / Preferences / Mobile and Web
    • Click the "Reset your cloud data" link and follow the instructions until it is complete.
    • Now log back into your mobile app
This discussion has been closed.

Categories