Problem with emailing customer invoices. Function is not working how to troubleshoot?

Question

I sent the invoice to my personal email address first to test it out. I never received it.  How do I fix this problem?

Jim_Harman · Answer

Check your Spam folder. When you email from Quicken, you are identified as the sender, but the message is not sent from your email address.

Some email systems, including Gmail, treat this type of message as Spam.