Previous balance wrong in reconciliation window

Rusty Dockery

Support worked to correct download/connection problems with Cadence last month. Now on two of my checking accounts the previous balance is different from ending balance of previous month. I've read as much as I can, particularly an April 2020 post and a response by NotACPA. I've taken the low transaction account and "unreconciled" the R transactions all the way back to November of 2021, one month at a time. I've attempted to reconcile after each removal of R in each transaction. I'm spinning my wheels at this point and undoing previous work. The other account has over a hundred tx per month.

The account I'm working on is off by the amount of the incoming monthly rental for the property and is consistent all the way back. The other account is off by exactly $5000.00. I'm lost. Suggestions?

Sherlock

If the reconciled opening balance has changed, a reconciled transaction has been added, modified, or deleted.  To determine the source of the change, I suggest you compare the running balance of the account register in the current Quicken file with the running balance of the account register from a Quicken file backup saved when the account was last reconciled.  One way to accomplish this is to print the registers to text files.